Privacy Policy

What Information Do We Collect?

We collect personal information when you interact with our website, make a reservation, or visit our property. This may include:

Personal Details – Name, phone number, email address, and postal address.
Booking & Payment Information – Credit/debit card details, billing information, and reservation history.
Communication Data – Queries, feedback, and other interactions with our customer service team.
Technical Information – IP address, browser type, and device information when using our website.

How Do We Use Your Information?

We use your information to enhance your experience and improve our services:

To personalize your stay – Your information helps us tailor our hospitality services to your preferences.
To improve our website & services – We analyze guest feedback to enhance our online and on-site offerings.
To process reservations & transactions – Your details allow us to manage bookings, process payments, and send confirmation emails.
To enhance customer support – Your information helps us respond efficiently to inquiries and service requests.
To send updates & promotional offers – With your consent, we may send exclusive hotel offers, newsletters, and seasonal promotions.
To conduct surveys & special promotions – We may invite you to participate in feedback surveys, contests, or special events.

Note: You can unsubscribe from promotional emails at any time using the opt-out option in our emails.

How Do We Protect Your Information?

We implement industry-standard security measures to safeguard your personal data. This includes:

SSL Encryption – To protect sensitive payment information.
Secure Databases – Access is restricted to authorized personnel only.
Regular Security Audits – To maintain data integrity and prevent unauthorized access.

Do We Share Your Information with Third Parties?

We do not sell, trade, or rent your personal information. However, we may share limited data with:

Trusted service providers – Such as payment processors, booking platforms, and marketing partners who adhere to strict confidentiality policies.
Legal authorities – If required by law to comply with legal obligations or protect the rights and safety of our guests and business.
Analytics & marketing agencies – For website optimization, advertising, and improving guest experience (without disclosing personal identifiers).

Third party links

Our website may include links to third-party platforms for travel bookings, reviews, or special offers. These websites have independent privacy policies, and we are not responsible for their practices. However, we value your feedback to maintain the integrity of our site.

Terms and Conditions

For more details regarding the use of our website, please refer to our General Terms and Conditions section.

Your Consent

By using our website and services, you agree to our Privacy Policy.

Policy Updates

We may update this policy periodically. Any changes will be posted on this page with a revised date.

Contact Us

For any privacy-related inquiries, you can reach us at:

Hotel ANS Pride
Email: reservations@hotelanspride.com
Phone: +91 7094200032
Website: hotelanspride.com